Pilates South WestPilates South WestPilates South West

Thu 19th Mar 2020

Pilates Classes Closed Temporarily Due to Covid 19 Outbreak


 If you have been doing classes with us this term, you should have received the following by email yesetfay. If you did not and would still like to be included in further news about online classes etc, plesae do let us know so that we can add you to our list.

 

 
To All of our lovely Pilates Family

My goodness, what a week this has been for everyone. It is with great regret, while at the same time the right and responsible thing to do, to close both The Pilates Studio and the mat classes from today (there will still be a mat class this evening at 5.45pm for anyone who wishes to attend).  I am sure you will appreciate that things have escalated very quickly over the past 48 hours, and we have gone from thinking we would be able to stay open until the end of the term, to hoping we could continue for the week, and then this morning we had to make the decision to close all Pilates classes (big and small) until further notice, all in a matter of 48 hours! Chapel House Studios are closed from today.

We are fully aware that we have not been able to fulfil our end of the deal: you’ve paid for classes, and we have not been able to provide what you have all in fact paid for. This means that for most of you, you will be ‘short’ of either 3 or 4 classes. We will make sure that these classes are deducted from your next terms fees. We do also understand that these are difficult times for all, and we cannot be sure when our next term will be, and therefore if you would prefer to have a money refund rather than credit, please do make contact with us so that we can organise this. We do not want anyone to feel that they are losing out, so please do talk to us.

Swapboard

With regards to any swaps that you entered on to the Swapboard for classes prior to today and have not yet used, please keep the tokens, and we will ensure that you can use them as soon as classes resume. I have cancelled any swaps and tokens from tomorrow going forward, as these classes will be credited back to you (see above).

Please be reassured that we will be opening up again and continuing to do what we know and love, as soon as it is advised that we can do so safely for all. 

In the meantime

Jill and I are looking into putting some online classes together, such that during these tricky times, you will be able to carry on with all your committed and good Pilates work (just when you thought you were off the hook!) We will communicate more about this to you, as soon as we are able. I know you will appreciate that today at least, the admin involved in communicating to our 250+ clients that our business is temporarily closing, is really rather overwhelming!

On a personal note….
In the weeks to come, I know that this period is going to be very difficult for many. We invite you to stay in touch, Pilates or otherwise.

I must just also say that while it is me writing this email, I know that Jill is just as devastated as I am at having to make the decisions we have today; and she would also like to extend her good wishes to you all. Those of you that know Jill well, will not be surprised to hear that she is already planning some online classes for you to take your minds off everything but your core:)

Stay safe Pilates Friends.

Annita
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